TERMS & CONDITIONS

Last updated: 15th January 2026
Website: https://girlygloom.co.uk

By placing an order on Girly Gloom, you agree to the following terms:

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1. PRODUCTS

• All t-shirts are hand-printed and made-to-order, so slight variations or imperfections are part of the process and not considered faults.

• We also offer “Oops” t-shirts with printing imperfections sold as-is; these are non-refundable.

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2. ORDERS & PAYMENT

• Prices are in GBP (£). UK taxes are included where applicable. International orders may be subject to additional import charges.

• Payment is made via Wix Payments at the time of order.

• We reserve the right to cancel or refuse orders if stock or materials are unavailable, or if we cannot fulfill your order for any reason. 

• An order is only accepted once it has been processed and dispatched.

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3. PRE-ORDERS

• Pre-order items may take up to 4 weeks to make and ship.

• If you are on a waitlist for a pre-order, we will contact you if there are delays or changes; you may cancel your order before it is processed.

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4. SHIPPING

• Delivery is via Royal Mail.

• Estimated delivery times are not guaranteed.

• You are responsible for return postage if returning an item (see Returns section).

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We currently ship to the United Kingdom, United States, Canada, Australia and selected European countries.

Please read our Shipping & Refunds page for further information.​

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5. RETURNS & EXCHANGES

• Returns and refunds are handled in accordance with our Refunds & Returns Policy. Please refer to that page for full details of your rights and eligibility.

• “Oops” items are sold as-is and are non-refundable.

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6. INTELLECTUAL PROPERTY

• All designs, logos, images, and content on this website are the property of Girly Gloom and may not be copied or used without permission.

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7. LIABILITY

• We are not responsible for indirect or consequential losses, including lost profits, missed events, or issues outside our control.

• While we take care with every order, we cannot guarantee delivery times or outcomes affected by third parties such as postal services or customs authorities.

• Nothing in these terms limits your statutory rights under applicable consumer law.

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8. GOVERNING LAW

• These Terms & Conditions are governed by the laws of England and Wales.