FAQS

IMPORTANT HOLIDAY NOTICE - Please Read Before Ordering

I will be out of office from the 24th September- 8th October due to holiday.

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What this means for orders:

• Any orders placed on or before 26th August will be made & shipped with normal processing time (4 weeks), and shipped prior to office closure.

• Orders placed between 27th August-8th October will join my making queue for when I'm back in the office from the 9th October. Completed orders will then be shipped at the end of each week as normal!

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I completely understand that this is a longer turnaround time than usual, however I'm currently working through all orders already placed in August which will keep me busy right up until my holiday.

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As everything is handprinted/handmade by just me, I don't want to squeeze in extra orders just before I leave and risk rushing your lovely clothes just to get the out of the door.

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The shop will still be open and you can still place an order at anytime - you'll simply be joining my making queue for when I am back on the 9th October.

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🖤 What is the turnaround time?

• For handmade stickers, my processing time is 3-5 days.

• For hand-printed items (tees & tote bags), the processing time is 3-4 weeks.

• For t-shirt dresses, the turnaround time is 4 weeks. This includes printing your t-shirt and making it into your custom dress!

 

🖤 "I'd like to make a Pick-Your-Print t-shirt dress, but I'm not sure where to start?"

T-shirt dresses are fully customisable items that are made to your selections and specifications! In the Step 1 and Step 2 listings you can customise your tee colour, size, graphic design, graphic colour, length of skirt, fabric options and whether you want pockets.

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Make sure you add BOTH Step 1 and Step 2 listings to your basket before checking out!

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SIZING

Sizes of our dresses are made from the size of the t-shirts we use.

 

Our 100% organic cotton tees are a unisex, medium feel fit - this means that they are naturally more relaxed in style. (E.g. If you are a size Medium, the Medium tee is a baggier fit. Size down to a Small for a closer fit, or size up for an oversized fit). If you choose a size Small t-shirt, your dress will be a size Small.

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LENGTH

Skirt lengths are available in two sizes: Short (20") and Mini (23"). The t-shirts in our dresses are cut 4.5" underneath the armpit which creates a gorgeous high waisted dress (falling in-between bra line and belly button), the skirt begins from this point (either 20" or 23").

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For total length reference, I am 5' 3" and choose to wear a skirt length of Short (20") - this falls to mid thigh on me. This would be shorter on anyone taller than 5' 3", and longer on anyone shorter than 5'3".

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On my 5' 3" height, the Mini (23") skirt length falls to just below my knees.

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If you have any specific requirements or requests, you can pop these into the 'notes' section of our Make-Your-Dress listing Step 2 OR, contact us via email or through Instagram.

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We take great care to ensure that your dress is perfect prior to posting. Each dress is printed and made specifically for you. If you receive your Pick-Your-Print dress and are unhappy with it, please contact us via hello@girlygloom.co.uk or through Instagram to discuss options. Please note, major alterations may incur additional fees.

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🖤 How long will my order take to arrive?

Once printed, processed and packaged, your order will be shipped as soon as possible via Royal Mail Tracked services selected at checkout. Keep an eye on your mail inbox for important shipping and tracking information.

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If you are ordering from outside the UK your order may be subject to import taxes, customs duties, or handling fees. These charges are set by your local customs authority and are not included in your order total. We do not have control over these fees and cannot predict what they may be.

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If you ever have any questions please don't hesitate to reach out through email: hello@girlygloom.co.uk, or via Instagram.

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🖤 Can I change or cancel my order?

If you need to make a change, please contact us as soon as possible. Once on order is in production or shipped, we can't guarantee changes can be made.

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🖤 Are your designs original?

I'd like to say that all of my designs are 100% original, but there are so so many creatives and incredible imaginations in the world that I'm sure I'm not the only person thinking of these ideas.

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I design, draw and create everything myself, and even do Google searches to see if similar items already exist - this is to make sure I'm not accidentally doing the same as someone else already! (because I absolutely do not want to copy other people.)

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If you notice an artist already making similar products, or even have any ideas of your own, I am 100% open to hearing them. 

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🖤 Do your products cure anxiety?

Unfortunately not :( but they do make it slightly more aesthetically pleasing.

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🖤 GPSR Responsible Person Contact Information

CORVO CATTIVO SRL
ATTN: GPSR Girly Gloom
VIA SAN VITO, 18
20123 MILANO (MI)
ITALIA

+39 (0)2 3055 7833
gpsr@corvocattivo.it