Privacy Policy

Last updated: 15th January 2026
Website: https://girlygloom.co.uk
Contact: hello@girlygloom.co.uk

​

Girly Gloom (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit or make a purchase from our website.

​

1. Information We Collect

We may collect and use the following personal data:

• Identity & contact info: Name, billing & shipping address, email, phone number (if provided)

• Order & payment info: Payment details (processed securely via Wix Payments — we never store card information), order history

• Website data: IP address, cookies, site usage data

• Marketing info: Newsletter subscription preferences

• Pre-order waitlists: Name, email, and item preferences

We do not knowingly collect information from children under 16.

​

2. How We Use Your Data

We use your personal data to:​

• Contract: to process and fulfil orders and provide customer service (including order and waitlist updates)

• Consent: for marketing emails and newsletters

• Legal obligation: to comply with applicable laws (e.g. tax and accounting) and prevent fraud

• Legitimate interests: to improve our website, prevent fraud, and operate our business effectively

​

3. Marketing & Opt-In

• You must explicitly opt in to receive marketing emails from us.

• We use Mailchimp for newsletters and marketing communications.

• You can unsubscribe at any time via the link in our emails.

​

4. Sharing Your Data

We only share your information with trusted third parties needed to run our business:

• Wix – hosting, checkout, and payments

• Mailchimp – email marketing

• Royal Mail / delivery partners – shipping your orders

• Legal or fraud prevention authorities, if required by law

We never sell your data.

​

5. Cookies & Tracking

Our website uses cookies to improve your browsing experience. These include:

• Essential cookies – necessary for site functions (checkout, shopping cart)

• Analytics cookies – to understand website traffic and usage

• Functional cookies – remember newsletter preferences

Where required, we will request your consent before placing non-essential cookies on your device. You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

​

6. Data Storage & Retention

• Order records are retained for accounting, tax, and legal compliance purposes for as long as required by law.

• Newsletter subscriber info is retained until you request deletion.

​

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request corrections or deletion

• Object to processing

• Withdraw consent to marketing communications

• Right to data portability

• Right to restrict processing

To exercise your rights, contact us at hello@girlygloom.co.uk. If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO) in the UK or your local data protection authority.

​

8. International Transfers

Some of our service providers (such as Wix and Mailchimp) may process and store personal data outside the UK, including in the United States.

Where this occurs, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or equivalent legal mechanisms.

 

9. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.