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Privacy Policy

Last updated: 15th January 2026
Website: https://girlygloom.co.uk
Contact: girlygloom@outlook.com

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Girly Gloom (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit or make a purchase from our website.

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1. Information We Collect

We may collect and use the following personal data:

  • Identity & contact info: Name, billing & shipping address, email, phone number (if provided)

  • Order & payment info: Payment details (processed securely via Wix Payments — we never store card information), order history

  • Website data: IP address, cookies, site usage data

  • Marketing info: Newsletter subscription preferences

  • Pre-order waitlists: Name, email, and item preferences

We do not knowingly collect information from children under 13.

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2. How We Use Your Data

We use your personal data to:

  • Process and fulfill pre-orders and regular orders

  • Communicate with you about orders, including pre-order waitlist updates

  • Send newsletters and promotional emails if you opt in

  • Improve our website and products

  • Prevent fraud and comply with legal obligations

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3. Marketing & Opt-In

  • You must explicitly opt in to receive marketing emails from us.

  • We use Mailchimp for newsletters and order updates.

  • You can unsubscribe at any time via the link in our emails.

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4. Sharing Your Data

We only share your information with trusted third parties needed to run our business:

  • Wix – hosting, checkout, and payments

  • Mailchimp – email marketing

  • Royal Mail / delivery partners – shipping your orders

  • Legal or fraud prevention authorities, if required by law

We never sell your data.

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5. Cookies & Tracking

Our website uses cookies to improve your browsing experience. These include:

  • Essential cookies – necessary for site functions (checkout, shopping cart)

  • Analytics cookies – understand website traffic and usage

  • Functional cookies – remember newsletter preferences

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

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6. Data Storage & Retention

  • Order records are stored for as long as legally required.

  • Newsletter subscriber info is retained until you request deletion.

  • Data is stored securely on Wix and Mailchimp servers in the UK.

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7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Object to processing

  • Withdraw consent to marketing communications

To exercise your rights, contact us at girlygloom@outlook.com. You can also contact the UK Information Commissioner’s Office (ICO) if you have concerns.

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8. International Transfers

All data is processed and stored within the UK.

 

9. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

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